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Analysis of the performance under the Citizen’s Charter during the month of March 2026 has been carried out, and the summary thereof is given below –
| Description |
No. of Applications |
| A |
Applications pending at the beginning of the month |
3,195 |
| B |
Applications received during the month |
22,243 |
| C |
Referred back to applicants for additional information |
527 |
| |
Total (A+B-C) |
24,911 |
| D |
Applications processed during the month
– Within timeline
– Beyond timeline |
21,459
21,428 (99.9%)
31 (0.1%) |
| E |
Applications pending at the end of the month
– Within timeline
– Beyond timeline |
3,452
3,435 (99.5%)
17* (0.5%) |
| * Awaiting inputs from external agencies (14), under process (3) |
| Function-wise Status of Applications Received / Processed / Pending |
| Function |
No. of Applications |
| Total |
Processed |
Pending |
| Within timeline |
Beyond timeline |
Within timeline |
Beyond timeline |
| Banker to Banks and Governments |
11,057 |
11,057 |
– |
– |
– |
| Currency Management |
9,007 |
7,682 |
1 |
1,323 |
1 |
| Debt Management |
1,129 |
882 |
1 |
246 |
– |
| Financial Markets |
6 |
4 |
– |
2 |
– |
| FinTech |
18 |
11 |
7 |
– |
– |
| Foreign Exchange Management |
2,378 |
1,306 |
10 |
1,049 |
13 |
| Payment and Settlement Systems |
46 |
21 |
4 |
20 |
1 |
| Regulation and Supervision |
1,270 |
465 |
8 |
795 |
2 |
| Total |
24,911 |
21,428 |
31 |
3,435 |
17 |
(Brij Raj)
Chief General Manager
Press Release: 2026-2027/7
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