Uttar Pradesh became the first state in the country to launch the “Twitter Seva” project, when in one go 122 Twitter handles were unveiled.
The idea behind the service was to provide the UP police, among other things, strengthening of its primary relationship with the citizens by providing fast, efficient and real time response to complaints and SoS’s raised by the 220 plus million population in the state.
The UP police so far had just a Twitter handle which was activated a few months back and has some 46,000 followers.
Before the UP Police, this service was being used by the Ministry of Railways, Ministry of External Affairs, Ministry of Telecom, Corporate Affairs Ministry and the telecom industry. It is also being used by the Bengaluru police.