Panaji, June 8, 2021
Chief Post Master General, Maharashtra Circle, Mumbai-400001, will be holding the 115th Circle Level Dak Adalat on 25.06.2021 at 11.00 hrs. in his office at 2nd floor, GPO Building, Mumbai.
Complaints/Grievances regarding Postal Services pertaining to the Maharashtra and Goa states, which have not been settled within 6 weeks will be entertained in the Dak Adalat. The complaints relating to Unregistered/ Registered Mails, Speed Post, Counter Services, Savings Banks and non payment of money orders, etc. will be considered during the Dak Adalat. Complaint should contain details like the dates, names and designations of the officers to whom original complaint was addressed, particulars of articles / Money Orders, / Saving Bank Accounts/ Certificates, etc.
Interested customers may send their complaint regarding postal services in duplicate to M. Shantala Bhatt, Assistant Director, Postal Services (PG), and Secretary, Dak Adalat, O/o the Chief Post Master General, Maharashtra Circle, 2nd floor, GPO Building, Mumbai-400001 on or before 10.06.2021. The proforma is available in the website of Maharashtra Postal Circle www.maharashtrapost.gov.in
Postal Services form an integral part of the socio economic life of the country, touching the lives of virtually every citizen. While the Department of Posts strives its best to render the service to the fullest satisfaction of its customers, communication gaps and service faults do occasionally happen, giving rise to grievances and complaints. In order to redress such grievances/complaints in an effective manner, the Department periodically organizes Adalats where the functionaries of the Department meet the aggrieved customers, gather details about their complaints and try to settle them at the earliest.
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V.Kumar/P.Kor
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