Punjab National Bank (PNB) has made locker visiting facility free for its customers. Earlier, the customers were allowed 12 free visits at lockers in an year.
Now, the PNB locker holders can make any number of visits in an year without paying any additional cost.
The new rule has been put in place since August 1, 2016.
PNB has become the first public sector bank to make locker visiting facility free for its customers.
PNB used to charge customers Rs. 50 per visit after the limit of 12 free visits in an year.
Banks in general charge customers to visit lockers beyond a permitted level in an year.
As per PNB locker operational guidelines, a high risk lessee is required to operate the locker at least once in an year while medium risk lessee at least once in three years.
Non-operation of locker within the stipulated period may lead to breaking open of locker, irrespective of the fact that rent is paid by locker hirer regularly.
